Shipping policy

Shipping and Digital Delivery Policy

Last updated: May 7, 2026

HabitGame Planner is a digital subscription product delivered through a Telegram Mini App.

No Physical Shipping

No physical products are shipped.

HabitGame Planner does not require shipping, delivery carriers, tracking numbers, physical packaging, customs processing, or shipping fees.

Digital Access

After purchase, access is provided digitally.

Depending on your checkout and account flow, you may receive access instructions through:

- the website;
- email;
- Telegram;
- the HabitGame Planner Telegram Mini App;
- customer support if manual verification is needed.

Telegram Mini App Access

HabitGame Planner is designed to be used through Telegram.

To access the product, you may need:

- an active Telegram account;
- access to the HabitGame Planner Telegram bot or Mini App;
- the same email or order information used at checkout, if verification is required.

Access Timing

Digital access is usually available shortly after successful payment.

In some cases, access may take longer due to payment processing, subscription verification, Telegram account matching, technical issues, or manual support review.

If you paid but cannot access HabitGame Planner, contact us at:

support@habitgame.pro

Please include your order email, order number if available, and your Telegram username or Telegram user ID if available.

No Shipping Fees

Because HabitGame Planner is a digital product, there are no shipping fees.

If a shipping option or shipping fee appears during checkout by mistake, contact us at support@habitgame.pro before completing your order.

Delivery Issues

If you do not receive access after purchase, we will help verify your payment and restore access when possible.

Common access issues may include:

- using a different email than the one used at checkout;
- opening Telegram with a different account;
- payment still processing;
- subscription verification delay;
- technical issue with the Mini App or bot.

Failed or Incorrect Access

If you were charged but did not receive access, contact us at:

support@habitgame.pro

We will review the issue and help resolve it according to our Refund Policy and applicable law.

Contact

For questions about digital delivery or access, contact:

support@habitgame.pro